FAQ

How long does shipping take?

Orders ship from US warehouses. Processing takes 1–3 business days and delivery takes 3–8 business days after shipping. You will receive a tracking number by email when your order ships.

Is shipping free?

Yes. Shipping is free on every order.

Do you ship outside the US?

Not at the moment. We ship within the United States only.

Can I return an item?

Yes, within 30 days of delivery. You pay for the return shipping label and we refund you within 7 days of receiving the item. See our Refund Policy.

Will this fit?

Check the measurements in the product description. If you are unsure, email us at ppalcastg@gmail.com before ordering.

My order arrived damaged or incorrect. What do I do?

Email ppalcastg@gmail.com with your order number and a photo and we will arrange a replacement or refund.